Retail banking

Today your bank faces disruption from every angle.
A woman looking at a shop window display at night, with her reflection visible on the glass. The scene is illuminated with city lights in the background.
The image captures a woman admiring a retail window display at night, showcasing her interest in retail products. Her reflection on the glass highlights the interaction between the customer and the retail environment. The backdrop of city lights adds a dynamic and vibrant atmosphere, symbolizing the modern retail banking experience that integrates physical and digital realms. This visual represents the essence of retail banking, focusing on customer engagement and the seamless blend of online and offline shopping experiences.
Customers want banking their way

Remember when banking was a stable business? That was yesterday.

70% of bank interactions are mobile or online. Your customers know what a good digital experience feels like.
They are impatient, demanding and uncommitted. If you don’t meet their expectations, someone else will.
Gear up for the new challenges

The 3 pillars of retail banking success

Customer expectations, technology and regulations redefine retail banking. How will you adapt? In the new age of collaboration you need to partner for success.
Quadrant knowledge solutions
Recognitions

GFT positioned as a Leader in the 2024 SPARK Matrix™ for Digital Banking Services by Quadrant Knowledge Solutions

This study provides a competition analysis and ranking of the leading digital banking services vendors in the form of the SPARK Matrix™.

Got Questions?
We answer them.

Neobank | Solution

Want to rapidly launch digital banking products?

Banking Disruption Index

A woman standing against a digital screen at night, using her smartphone. The screen's light reflects on her face and the surrounding area, creating a modern, tech-savvy ambiance.
The image showcases a woman leaning against a digital screen in an urban setting at night. She is engrossed in using her smartphone, symbolizing the integration of technology into everyday banking activities. The digital screen's light reflecting on her face highlights the seamless blend of digital and physical banking experiences. The city lights in the background add to the dynamic and contemporary feel of the image, representing the future of banking where digital convenience meets real-world interactions.
Discover here all of GFT UK's Banking Disruption Index reports on all topics across digital banking including AI, payments, security, communication and consumer trust.

Our retail banking partners